Senior Engineering Manager, OLO

The role

You will lead a team of full-stack engineers building the guest web ordering experience. You will manage the guest web ordering experience, including menu, cart, checkout, promotions, and menu quality systems.

What you will do

• Build the experimentation engine that pushes guest conversion toward 10%
• Take OLO to enterprise and multi-location brands
• Get >90% of menus to the menu quality bar and build the system to keep live menus optimized
• Scale photo coverage using guest sourcing, auto-replating, licensed catalogs, and generated combo images
• Rebuild promotions from the ground up
• Cut fulfillment selection errors and finish the Postgres migration
• Lead a team of full-stack engineers
• Make hard prioritization calls
• Ship experiments that move revenue
• Grow a team that embodies engineering excellence

Required qualifications

• 3+ years of engineering management, leading teams of 6–10+ engineers on customer-facing product
• Track record of running growth or conversion programs: metrics, A/B testing at scale, funnel analysis
• Experience scaling a product for enterprise or multi-location customers
• Strong prioritization
• Technical credibility in full-stack web (React/TypeScript, Node.js) and data-heavy systems
• Cares about team health and has led people through heavy or repetitive workloads
• Excellent cross-functional partner to PM, design, and adjacent teams

Benefits

• Comprehensive health coverage
• Remote-first workplace
• Unlimited PTO
• Extra fun perks

About the company

Owner is an AI-native system local business owners use to succeed, starting with restaurants. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more.