Product Experience Specialist (Part Time)

Stockholm. Posted 12 months ago

The role

Students will work directly with users and the product to solve problems for people building software. You will become an expert in Lovable to identify patterns and turn learnings into product and operational improvements.

What you will do

Own user problems end to end
Solve issues with speed and clarity
Escalate to engineering when needed
Keep internal knowledge base up to date
Design smarter workflows
Feed product feedback into the team
Train and improve the AI agent

Required qualifications

Spot problems and follow through on improvements
Break down complex situations systematically
Test ideas and try new approaches
Communicate warmly and precisely

Nice to have

Experience in B2C SaaS support using tools like Intercom
Hands-on experience with Lovable, Claude and similar AI tools
Technical or computer science background

About the company

Lovable is a software creation platform that allows people to turn ideas into software. It is one of TIME's 100 Most Influential Companies and is one of Europe's fastest-growing AI companies.