IT Systems & AI Engineer

The role

You will build, administer, and improve AI-enabled systems and SaaS platforms. You will work within the Applied AI team to develop agentic AI workflows, integrations, and data pipelines.

What you will do

• Administer and improve SaaS platforms and AI-enabled services.
• Build and maintain applied and agentic AI workflows and automation pipelines.
• Use Google ADK or similar frameworks to build and test tool-using agents.
• Monitor service health, usage, cost, and performance.
• Lead testing, evaluation, and incident triage.
• Partner with product, engineering, security, vendors, and business teams.
• Document configurations, dependencies, and runbooks.

Required qualifications

• Experience administering cloud-based business systems including configuration, user access, environments, integrations, release management and vendor support.
• Experience building agentic workflows that combine models, tools and business data, including orchestration, retrieval-augmented generation and evaluation.
• Strong knowledge of REST APIs, webhooks and event-driven or scheduled pipelines.
• Familiarity with cloud environments, CI/CD, observability, incident management and secure operational practices.

Nice to have

• Familiarity with Google ADK or similar frameworks
• Familiarity with Google Cloud Platform

Benefits

• Company pension contributions at 5%
• Individualised training budget
• Discounted holidays for you, your family and friends
• 25 days of holidays per annum plus 8 public holidays
• Holiday increase of 1 day for every second year of service up to 30 days
• Ability to buy and sell annual leave
• Cycle to work scheme
• Season ticket loan
• Eye care vouchers

Before you apply

• Applied AI and SaaS administration task

About the company

loveholidays is on a mission to open the world to everyone through progressive technology and cutting-edge innovation. They have an international community of talented, collaborative and passionate teams.