QA Engineer - Mortgage

The role

You will test UIs and workflows by running real loan scenarios through the product. You will find bugs, write bug reports, build a regression test suite, and own release readiness.

What you will do

• Test UIs and workflows end-to-end using real loan scenarios
• Find bugs including visual glitches, broken validations, and incorrect calculations
• Write clear, reproducible bug reports with steps, scenarios, and screenshots
• Build and own the regression test suite using manual cases and lightweight automated scripts
• Own release readiness by running pre-release verification and signing off on shipments
• Partner with Engineering and Product during design reviews
• Define the QA playbook including SOPs, rubrics, and checklists
• Hire, train, and lead the QA team

Required qualifications

• Genuine attention to detail
• Clear written communication
• Comfort with structured data and developer tools

Nice to have

• Mortgage operations experience
• Hands-on experience with a loan origination system (Encompass, Empower, Byte, etc.)
• QA or software testing experience
• Worked in a regulated or financial software environment
• Comfort with light test automation (Playwright, Cypress, or Selenium)
• Curiosity about AI and how it's changing mortgage workflows
• Prior team lead, training, or SOP-writing experience

Benefits

• Robust medical coverage (100% of employee + family premiums covered)
• Vision & dental coverage
• 401(k)
• HSA / FSA
• Access to lender partner's employee loan program
• Remote-first culture
• Flexible time off

About the company

Loancrate builds AI-native tooling to automate mortgage workflows. Their remote team has enabled customers to power over $85 billion in new home loans since 2020.