Field Engineer (Dallas, TX, 100%)

The role

You will own the deployment, customer support, technical debugging, and operational excellence at customer facilities. You will deploy, integrate, and support advanced robotic systems in locations like airports, malls, stadiums, and office buildings.

What you will do

• Deploy, integrate, and support advanced robotic systems in customer facilities
• Shape future robot iterations by collecting critical technical insights from the field
• Collect customer feedback and make it actionable for the development team
• Continuously improve field processes and optimize operational metrics
• Teach customers and their teams how to make the bots a foundational part of their facility operations

Required qualifications

• Bachelor’s or Master’s Degree in Robotics or similar engineering fields
• Experience deploying, integrating, and supporting robotics systems
• Comfortable using power tools and working hands-on with mechanical assemblies
• Comfortable performing hardware maintenance such as wiring, soldering, and crimping
• Comfortable working with Linux-based systems
• Willingness to travel frequently for customer deployments and customer support
• Excellent communication skills in English
• Valid car driving license

Nice to have

• Experience setting up processes from scratch
• Experience building a ROS-based functioning robot, from hardware to software, to real-world
• Proficiency in networking concepts (IPv4, TCP/IP, Subnetting)

About the company

loki