Fulfillment Associate (On-site)

The role

The Fulfillment Associate processes customer orders through inventory management, packing, and shipping. This role involves inspecting products for quality and maintaining accurate records.

What you will do

• Pick items from inventory based on customer orders
• Inspect products for defects or damages before packaging
• Securely package products to prevent damage during transit
• Restock inventory and assist in conducting inventory audits
• Label and ship packages using correct carrier services
• Handle returns, inspect items, and restock as appropriate
• Maintain accurate records of inventory and orders processed
• Assist with customer inquiries related to shipping and order status
• Work closely with team members to meet daily fulfillment targets

Required qualifications

• High school diploma or equivalent
• Basic computer proficiency, including familiarity with inventory software and systems
• Ability to lift up to 50 lbs
• Ability to stand for extended periods throughout the day
• Keen eye for detail to ensure accuracy in order processing and inventory management
• Strong verbal and written communication abilities

Nice to have

• Prior experience in warehouse operations, inventory management, or a related field
• Passion for gaming or collectibles
• Problem-Solving Abilities
• Time Management
• Customer Service Orientation
• Teamwork Skills
• Adaptability

Benefits

• 15 days of accrued PTO
• 7 days of sick-leave, front-loaded at the start of the year
• 10 paid company holidays
• Generous vision, dental, and health benefits, with 97% contribution to premium for individuals
• 401k Matching

Before you apply

• Ability to Commute to Warrendale, PA 15086 is required

About the company

Loot Labs is on a mission to make collecting fun through its flagship product, Boxed.gg. The company blends digital entertainment with tangible rewards.