AI Implementation Specialist

The role

You will build, ship and improve AI-powered product features, internal tools and automations using Claude Code. Most early work focuses on Demand Pulse, plus Flxpoint features and internal automations. You will work as a peer to the AI Enablement Specialist and report directly to the CEO.

What you will do

• Build, ship and iterate on customer-facing features for Demand Pulse and Flxpoint using Claude Code.
• Gather requirements from customers and internal teams and turn them into user stories and mockups.
• Design intuitive user interfaces that show only the information users need.
• Own your product area end to end, from scoping and prioritization to launch and iteration.
• Build feedback loops, including customer research and user feedback, to improve the product.
• Find manual workflows across sales, customer success, support and finance and replace them with agents and automations.
• Build internal tools and marketing assets as needed.
• Document what you build and train teammates, including non-technical users.
• Stay current with Claude Code, new models, skills and plugins, and refine your build process.

Required qualifications

• Hands-on experience building and shipping apps, tools or automations with Claude Code.
• A portfolio of work you can demo live.
• A clear, structured build process in Claude Code (such as plan mode, skills, plugins, subagents) and the ability to explain why it works.
• Strong UI/UX sense.
• Product management mindset: gathering requirements, defining scope and prioritizing.
• Ability to work independently, make decisions and ship with minimal review.
• Strong communication skills with technical and non-technical teams.
• Advanced English proficiency (C1 or C2), written and spoken.
• Availability for at least 4 hours of daily overlap with U.S. Eastern Time.

Nice to have

• Product management or product ownership experience.
• Experience in eCommerce or B2B SaaS environments (Shopify, BigCommerce, supplier and order flows).
• Experience running n8n or similar automation workflows in production.
• Experience with multi-model routing through OpenRouter or similar.
• Experience with retrieval (RAG) using Supabase or another vector database.
• Experience building MCP servers or working with HubSpot, Slack, Notion or Jira APIs.
• Experience with agent evals and observability tools (Langfuse or similar).

Before you apply

• A portfolio of work you can demo live is required.

About the company

Flxpoint is a multi-source eCommerce operations platform used by 300+ online retailers. It automates catalog syncing, inventory updates, order routing and fulfillment across suppliers and sales channels like Shopify and BigCommerce.