Senior Product Manager

The role

You will build onboarding tools using AI agents that identify user drop-off and draft fixes. You will own the builder end to end, prototype features, and lead the product direction for a LATAM team.

What you will do

• Set the builder direction with a roadmap tied to customer results and revenue
• Turn customer conversations and usage data into prototypes and validated bets
• Ship LLM and agent features that pinpoint user drop-off and recommend fixes
• Build the quality bar for AI features including eval suites, test and training data, and the retrieval layer
• Strip steps out of the builder for non-technical customers
• Keep design and a distributed engineering team in India aligned and shipping
• Answer for adoption, conversion lift and customer satisfaction

Required qualifications

• 5+ years in product management, mostly in B2B SaaS
• Time as an early PM at a startup
• A solid grasp of product-led growth: activation, onboarding, upgrade and retention mechanics
• AI features you have shipped to production
• Ability to speak concretely about evals, datasets, RAG, and vector or graph databases
• Daily use of LLMs and agents in discovery, prototyping and spec work
• Technical depth to weigh architecture trade-offs with engineers
• At least one 0-to-1 product that you took from a blank page to launch
• C1+ English, written and spoken

Nice to have

• Products built around APIs, SDKs or MCPs
• An engineering background, or side projects you’ve shipped yourself
• A launch that reached real adoption or revenue
• Experience at a digital adoption, onboarding or in-app guidance company

About the company

A B2B SaaS company of about 45 people that helps software businesses move users from first login to paid plan and long-term use. Leadership is in the US, with a distributed product and engineering team.