Forward Deployed Engineer, Enterprise Document AI (SF)

The role

You will build applications, run evaluations, and troubleshoot integrations to turn enterprise evaluations into production deployments. You will own technical success for 1-3 enterprise accounts and partner with sales on technical evaluations.

What you will do

• Turn customer requirements into working applications and integrations
• Partner with AEs and SEs on evaluations, custom demos, and competitive benchmarking
• Build custom applications, agents, evaluation tools, and product enhancements
• Own technical success for 1-3 enterprise accounts, meeting weekly or biweekly
• Resolve deployment and integration issues to deepen adoption
• Build diagnostics, dashboards, and evaluation harnesses to measure performance and catch regressions
• Explain technical decisions and trade-offs to customer stakeholders
• Identify new use cases and expand deployments across teams
• Translate customer insights into product improvements and engineering priorities

Required qualifications

• 3+ years of full-time production engineering experience shipping software for enterprise customers
• Experience at a recognizable, high-growth startup with strong engineering standards
• Independent ownership of building, deploying, and supporting production applications or AI pipelines
• Strong production-level Python and engineering fundamentals
• Solid understanding of AI, LLMs, and machine learning concepts
• Use of Claude, Codex, or similar coding tools beyond autocomplete, guided by sound technical judgment
• Enterprise deployment experience spanning integrations, troubleshooting, and customer-specific constraints
• Clear communication and confidence leading technical customer conversations
• A quantitative approach to debugging, experimentation, and performance measurement
• Willingness to work on-site in San Francisco five days per week

Benefits

• Medical, dental, and vision insurance
• unlimited PTO
• flexible parental leave
• up to $150/month in eligible health and wellness reimbursement
• Free daily lunch
• reimbursed transportation

Before you apply

• Open to visa transfers (e.g. OPT, H1B transfers) and sponsorship

About the company

Our client is a Series B enterprise AI startup that builds infrastructure that turns complex documents into structured, AI-ready data. The team is founder-led and engineering-first.