Senior Data Center Operations Systems Engineer (Quebec City, Canada)

The role

This person will ensure server, storage, and network infrastructure is racked, labeled, cabled, and configured. They will troubleshoot hardware and software issues in GPU and networking systems and manage data center inventory and deployment.

What you will do

• Ensure new server, storage and network infrastructure is properly racked, labeled, cabled, and configured.
• Troubleshoot hardware and software issues in GPU and Networking systems.
• Document and update data center layout and network topology in DCIM software.
• Work with supply chain and manufacturing teams for system deployment and project plans.
• Manage a parts depot inventory and track equipment through the delivery-store-stage-deploy-handoff process.
• Partner with HW Support teams to resolve and report hardware incidents.
• Work with RMA team to ensure faulty parts are returned and replacements are ordered.
• Follow installation standards for placement, labeling, and cabling.
• Align operational capabilities with company goals by working with product management and support.
• Translate business priorities into technical and operational requirements.

Required qualifications

• Experience with critical infrastructure systems such as power distribution, air flow management, environmental monitoring, capacity planning, DCIM software, structured cabling, and cable management.
• Familiarity with carrier DIA circuit test and turn ups, fiber testing and troubleshooting.
• Basic knowledge of cable optics and the different types of use.
• Solid understanding of single and three phase power theories.
• PDU balancing and why it is important.
• Familiar with multiple cable media types and their uses.
• Knowledge of cold isle and hot isle containment.
• Solid understanding of server hardware and boot process.
• Ability to structure, collaborate and iteratively improve on complex maintenance MOPs.
• Willingness to train junior staff on best practices.
• Willing to travel for bring up of new data center locations as needed.

Nice to have

• 3+ years experience with critical infrastructure systems supporting data centers, such as power distribution, air flow management, environmental monitoring, capacity planning, DCIM software, structure
• Experience with/or knowledge of network topology and configurations and 400gb Infiniband architectures.
• Experience with/or knowledge of DDP or SCM cluster storage systems.
• 3+ years working with and reporting from a ticketing systems like JIRA and Zendesk
• Advanced experience with Linux administration
• Experience with High Performance Compute GPU systems (air or water cooled) - especially Nvidia NVL72

Benefits

• Generous cash & equity compensation
• Health, dental, and vision coverage for you and your dependents
• Wellness and commuter stipends for select roles
• 401k Plan with 2% company match (USA employees)
• Flexible paid time off plan

About the company

Lambda is a leader in AI cloud infrastructure serving tens of thousands of customers. Founded in 2012, the company has 500+ employees and is growing fast.