Lambda
Hardware Quality Engineer
San Jose Office (Zanker), Remote. Posted 2 days ago
The role
The Hardware Quality Engineer will track and manage quality issues in the data center during deployment and production. This role involves performing root cause analysis, analyzing production metrics, and driving corrective actions to ensure infrastructure reliability.
What you will do
- Track, log, and manage all quality issues in the data center
- Perform root cause analysis for hardware, software, and process failures
- Analyze production system metrics and quality data
- Improve turnaround time for RMA processes
- Design, monitor, and drive corrective and preventive actions
- Implement and verify containment actions
- Collaborate with operations, hardware, engineering, supply chain, and vendors
- Capture and upload failure analysis reports into QMS
- Verify quality of spares
- Define and track quality KPIs / SLAs
Required qualifications
- Experience working with hardware / data center / infrastructure systems
- Strong at data analysis, statistics, and metrics
- Skilled in root cause analysis methods (5 Whys, fishbone, 8D, A3, etc.)
- Comfortable managing cross-team communication, stakeholder expectations, and conflict resolution
- Detail-oriented, process-driven, and quality-minded
- Experience working with quality tools or QMS software
- Communicate clearly in English
Nice to have
- Experience in the machine learning / AI infrastructure / GPU / HPC / computer hardware industry
- Exposure to data center standards, certifications (e.g. ISO, Uptime Institute, etc.)
- Experience working on vendor quality, supply chain quality, or incoming inspections
- Understanding of firmware, embedded systems, reliability engineering
- Familiarity with scripting or automation (Python, SQL, etc.)
- Exposure to cloud or hyperscaler infrastructure operations
- Experience with manufacturing-like quality concepts applied to compute hardware
Benefits
- Generous cash & equity compensation
- Health, dental, and vision coverage for you and your dependents
- Wellness and commuter stipends for select roles
- 401k Plan with 2% company match (USA employees)
- Flexible paid time off plan
About the company
Lambda is a leader in AI cloud infrastructure serving tens of thousands of customers. Founded in 2012, the company has 500+ employees and is growing fast.