Principal Product Manager - Console

The role

The Principal Product Manager owns the console as a single surface for Lambda's AI cloud services. This person will define navigation, identity, permissions, and interaction patterns across various services to create a unified user experience.

What you will do

• Hold the product definition for the console as one product
• Define navigation, identity, permissions, resource naming, states, errors, and empty screens
• Establish and run the review that console work passes before it ships
• Ensure the console, API, command line, and infrastructure as code describe the same resources
• Own the experience from signup to running a first workload
• Get close to customers, support tickets, escalations, and session data
• Produce requirements, user stories, and acceptance criteria
• Partner with product managers who own each service
• Set launch criteria including documentation, in-product guidance, support readiness, and accessibility
• Define success and measure it using completion rates, time to first result, and support load

Required qualifications

• 10+ years of product management experience, including owning a customer-facing console, dashboard, or developer surface for a cloud, infrastructure, or developer platform
• Shipped interaction patterns, a design system, or a surface standard that teams you did not manage adopted
• Taken a set of separately built product surfaces and made them behave like one product
• Understand cloud infrastructure well enough to reason with engineers about identity, permissions, quotas, regions, capacity, telemetry, and billing
• Understand access control models for organizations, teams, projects, roles, and API keys
• Able to define iterative plans that move an organization from the current state towards the desired outcome
• Made one product serve both a first-time user and a daily operator without turning it into two products
• Used research and instrumentation to settle a disagreement about a user experience
• Can turn ambiguous customer, technical, and commercial inputs into product definition
• Communicate plainly, write well, say no clearly, and make decisions easier for people

Nice to have

• Experience with machine learning or data platform surfaces, like notebooks, training jobs, model endpoints, or experiment tracking
• Experience with the self-serve funnel from signup to first paid usage, including conversion and activation work
• Experience partnering closely with a front-end platform team on a component library, design tokens, or a shared application shell
• Experience owning documentation or in-product guidance as part of the product
• Experience with accessibility standards and with making an infrastructure product usable under them
• Experience with a console that had to serve both a human and an automated caller

Benefits

• Generous cash & equity compensation
• Health, dental, and vision coverage for you and your dependents
• Wellness and commuter stipends for select roles
• 401k Plan with 2% company match (USA employees)
• Flexible paid time off plan

About the company

Lambda is a leader in AI cloud infrastructure serving tens of thousands of customers. Founded in 2012, it has 500+ employees and is growing fast.