Business Value Strategist

The role

You will work directly with large enterprise customers to understand their production agents and business goals. You will measure the value of agents built on LangSmith and build financial ROI models to show it.

What you will do

• Understand customers' production agents, how they use LangSmith, and the business objectives behind them
• Build a deep understanding of customer use cases, product success stories and feedback as the baseline for the business value case
• Use customer data to measure outcomes such as time saved, lower costs and incremental revenue
• Communicate the business value case to customer executives with clear ROI models and defensible assumptions
• Partner with account executives to turn ROI findings or gaps into customer success plans that drive adoption
• Work with product and operations teams to connect usage data with customer results and surface insights in LangSmith
• Craft the playbook that will serve as the foundation for scaling the Business Value practice globally

Required qualifications

• 7+ years in value engineering, consulting, strategic finance, investing, or business operations
• Experience at a high-growth B2B company
• Experience working directly with enterprise customers and senior decision-makers to influence significant investments
• Strong analytical and financial modeling skills
• Hands-on experience building and using agents, with curiosity to keep experimenting
• Strategic judgment and creativity: asking good questions, finding opportunities, and making clear recommendations with incomplete information

Benefits

• Medical, dental and vision coverage
• Flexible vacation
• 401(k) plan
• Meals on in-office days in the US
• Variable compensation for relevant roles
• Meaningful equity
• Perks

Before you apply

• The posting states that team members in the EU, UK and APAC receive locally competitive benefits aligned with regional norms and regulations

About the company

LangChain builds the foundation for agent engineering, helping developers move from prototypes to production-ready AI agents. It offers open-source frameworks and the LangSmith platform, with 6,000+ active LangSmith customers.