IT Systems Engineer

The role

You will build and maintain IT infrastructure and automation to support company growth. You will manage the Mac fleet, identity strategy, and SaaS administration while providing global employee support.

What you will do

• Build and maintain IT infrastructure and tech stack
• Drive automation initiatives using scripts, APIs, and workflow tools
• Implement monitoring and documentation practices
• Deploy, configure, and manage the Mac fleet
• Design a secure and maintainable desktop environment
• Own custom security controls and application deployment
• Drive identity strategy and implement access controls
• Implement security enhancements across the SaaS stack
• Administer and optimize the SaaS stack
• Provide support to employees globally for hardware, software, networking, and IT tools

Required qualifications

• 5+ years of experience in IT engineering and systems administration
• Deep proficiency with Okta and Okta Workflows
• Fluency in at least one general-purpose programming language (Python, JavaScript, or similar)
• Ability to write production-quality scripts and automation
• Versed in the use of REST APIs, webhooks, and API authentication methods
• Ability to build meaningful automations that reduce manual work
• Hands-on experience with IaC using Terraform
• Experience using coding agents (e.g. Claude Code) in engineering workflow
• Strong experience with Google Workspace, Slack, Notion, Claude, ChatGPT
• Solid understanding of MDM platforms
• Experience administering a large or complex SaaS stack
• Strong networking fundamentals (TCP/IP, DNS, VPNs, firewalls, switching, wireless, LAN/WAN)

Nice to have

• Experience going beyond baseline MDM with fleet/configuration management tooling
• Experience including internal or AI/LLM-based products in SaaS administration

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Flexible vacation
• 401(k) plan
• Meals on in-office days in the US

About the company

LangChain builds the foundation for agent engineering, helping developers move from prototypes to production-ready AI agents. The company offers a platform for building, evaluating, deploying, and operating agents at scale.