Business Systems Analyst, GTM Systems

The role

You will own requirements, prioritization, and quality for Salesforce-centered GTM systems. You will turn revenue-team needs into shipped process and system changes that scale.

What you will do

• Own the Salesforce sales process from lead to close
• Manage intake and prioritization for quarterly GTM systems requests
• Run discovery and turn asks into BRDs, process flows, data models, and acceptance criteria
• Hold the quality gate for specifications written for engineers and AI coding agents
• Run vendor evaluations for buy, integrate, or replace decisions
• Trace anomalies in revenue fields back to automation or integrations
• Own the reconciliation seam between Salesforce, usage-based billing, and cloud-marketplace transactions

Required qualifications

• 6–8 years in business systems, sales systems, revenue systems, or GTM systems
• Salesforce as primary platform throughout tenure
• Experience partnering with Sales Ops on territory, account coverage, lead qualification, routing, stage gates, and pipeline hygiene
• Experience across quote-to-cash, CPQ, territory and lead routing, forecasting, or adjacent revenue processes
• Ability to read a data model, a Flow, and enough Apex to design against
• Experience as a single accountable owner of a program spanning four or more functions
• Experience delivering programs into core systems on release processes not controlled by the owner
• Experience re-scoping programs mid-flight due to business changes

Nice to have

• Owned a core Salesforce object domain through a full redesign
• Traced a Salesforce field into a usage record into a provisioning step
• Worked with cloud marketplace operations such as AWS or GCP private offers, co-sell, entitlement mapping, or metering
• Worked with usage-based billing systems such as Metronome, Orb, or similar
• LangChain or LangGraph experience

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Flexible vacation
• 401(k) plan
• Meals on in-office days in the US

About the company

LangChain builds the foundation for agent engineering, helping developers move from prototypes to production-ready AI agents. The company offers a platform for building, evaluating, deploying, and operating agents at scale.