Langchain

Monetization Operations & Systems Lead

New York, NY. Posted a month ago

The role

You will own the end-to-end order-to-cash path, including booking, provisioning, invoicing, and renewals. You will manage cloud marketplace operations, self-serve billing, and set an automation roadmap to scale order volume.

What you will do

  • Own the order-to-cash path from order form intake to revenue recognition
  • Build out cloud marketplace operations across AWS, GCP, and Azure
  • Own self-serve billing operations including usage metering and refunds
  • Own billing and usage completeness at month-end close
  • Partner with Deal Strategy and Product on pricing and deal-structure decisions
  • Set the automation roadmap by deciding what to automate or design away
  • Find root causes for billing errors to fix the class of problem
  • Ship automations personally or partner with GTM Systems and Enterprise Engineering
  • Write the playbook and controls for approvals and reconciliations
  • Move metrics for touchless order rate, cycle time, and billing accuracy

Required qualifications

  • 6+ years in order management, order-to-cash, billing operations, or revenue operations at a B2B SaaS company
  • Experience building the function at an early-stage or fast-scaling company
  • Hands-on fluency with a modern billing and ERP stack
  • Real experience with usage-based pricing
  • Working knowledge of ASC 606 and month-end close
  • Cloud marketplace experience (AWS, GCP, or Azure private offers) or ability to learn quickly
  • A history of automating your own job
  • Ability to build alignment across teams without relying on org authority
  • Comfort shipping a v0 earlier than feels comfortable

Nice to have

  • SQL, Python, or low-code tooling
  • Experience building agents or LLM workflows for internal operations
  • Audit prep or SOX readiness experience

Benefits

  • medical, dental, and vision coverage
  • flexible vacation
  • 401(k) plan
  • meals on in-office days in the US

About the company

LangChain builds the foundation for agent engineering, helping developers move from prototypes to production-ready AI agents. The company offers a platform for building, evaluating, deploying, and operating agents at scale.