Deployed Architect, Professional Services (NYC)

The role

You will work directly with enterprise customers to design, deploy, and optimize production-grade AI infrastructure and agent systems. This role involves software development, infrastructure/platform engineering, and customer-facing engagement.

What you will do

• Design scalable, highly-available infrastructure for AI platform deployments
• Implement enterprise integration patterns and Infrastructure as Code
• Design multi-agent systems using different patterns
• Implement agent logic using modern frameworks
• Design comprehensive evaluation frameworks
• Optimize prompts with A/B testing
• Lead technical maturity assessments
• Work directly with enterprise customers to understand requirements and present recommendations
• Partner with Engagement Managers and Product/Engineering teams

Required qualifications

• 7+ years of experience in a technical, hands-on customer-facing roles such as Solutions Architect or Forward Deployed Engineer
• 3+ years of experience designing and deploying production infrastructure on cloud platforms (GCP, AWS, or Azure)
• Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design, autoscaling, and multi-zone deployments
• Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices
• Knowledge of database systems (relational databases, in-memory data stores) including HA, replication, backup strategies, and sizing
• Experience designing high-availability and disaster recovery solutions
• Strong understanding of networking, security (SSO/RBAC, TLS, secrets management), and observability (Prometheus, Grafana, Datadog)
• Experience with CI/CD pipelines for infrastructure and applications
• 1+ years of experience building production AI/ML applications or agents
• Strong experience with LLM frameworks (LangChain, LangGraph, or similar) for building agent-based applications
• Experience with state management patterns (short-term and long-term memory)
• Experience designing and implementing evaluation frameworks for AI applications

Nice to have

• former founders

Benefits

• medical, dental, and vision coverage
• flexible vacation
• 401(k) plan
• meals on in-office days in the US

About the company

LangChain builds the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents. Their platform includes LangSmith, open source frameworks, and the LangSmith Engine.