Business Operations

The role

Business Operations builds the operating system behind Lassie's growth. You will design and run processes that move customers through setup, paperwork, system connections, and internal handoffs.

What you will do

• Own enrollment workflows across paperwork, system connections, status tracking, internal handoffs, and customer readiness
• Build the processes, dashboards, and automation that make setup faster and less manual over time
• Work across sales, customer operations, product, and engineering to remove operational bottlenecks

About the company

Lassie builds autonomous systems that handle busywork and complete workflows for small businesses like doctors' offices. The team is small, flat, and ambitious.