Technical Delivery Manager

The role

You will lead end-to-end technical implementations to ensure customers successfully deploy, integrate, and adopt the AI-native platform. You will act as the primary technical point of contact and coordinate across Sales, Engineering, and Customer Success.

What you will do

• Lead integration projects from kickoff through go-live
• Own technical documentation, test plans, and rollout execution
• Serve as the dedicated technical point of contact during implementation and early adoption
• Configure and support customer environments including SSO, DMS integrations, and API-based connections
• Provide dedicated post-rollout technical support for enterprise clients
• Coordinate across Sales, Engineering, and Customer Success
• Deliver technical training and guidance to customer teams
• Feed insights from delivery projects back to product and engineering

Required qualifications

• Proven experience in technical delivery, implementation, or a similar customer-facing technical role
• Strong hands-on experience with SSO, authentication protocols, and enterprise integrations (DMS platforms, APIs)
• Excellent project management skills
• Able to translate technical concepts clearly for non-technical audiences
• Strong communicator who builds trusted relationships across customer and internal teams
• Comfortable working autonomously in a fast-paced, high-growth environment

Benefits

• Medical, Dental & Vision
• Multiple medical plan options through Aetna and Kaiser Permanente
• HSA or Healthcare FSA
• Dental plans via MetLife
• Vision plans via Vision Care
• Generous parental leave
• Free access to Maven Clinic
• Dependent Care FSA
• Free One Medical membership for employees and dependents
• Pre-tax commuter benefits
• Life Insurance + STD/LTD
• 401(K) with generous company match

About the company

Legora is an AI-native workspace for legal professionals. The company has 2,100+ customers across 80+ countries and has scaled to $200M+ in ARR.