Senior Product Manager - Claims Experience

The role

You will drive automation efforts to reach infinite scale by automating customer touch points including claims, customer support, and risk factor reviews. You will collaborate with designers, engineers, data analysts, and stakeholders to create product strategies and prototypes.

What you will do

• Drive automation efforts to reach infinite scale
• Automate customer touch points including claims, customer support, and risk factor reviews
• Use GenAI tools and LLMs powered by internal tools
• Collaborate with designers, engineers, data analysts, and stakeholders
• Create product strategies consistent with company vision
• Translate strategies into detailed requirements and prototypes
• Prioritize tasks as needed
• Develop creative ideas to expand product functions and improve scalability

Required qualifications

• At least 5 years experience working as a product manager in a successful startup / fast-growing company
• Hands on experience with building GenAI applications
• Capable of understanding complex processes and identifying areas calling for improvement
• Self-organized, process driven
• Data-driven and analytical thinker
• Fully fluent in English, with top-notch communication skills
• Experience leading small, agile teams
• Self-learning individual who reads constantly and loves to pass on knowledge to others
• Ready to work in an office environment most days of the week
• Enthusiasm about learning and adapting to the exciting world of AI

Nice to have

• Experience with automating manual processes

About the company

Lemonade is building the future of insurance with AI at the center using an AI-first approach.