Head of Compliance Monitoring

The role

You will own the risk-based compliance monitoring programme and lead the team that delivers it. You will provide independent second line assurance that the business meets legal and regulatory obligations.

What you will do

• Own the compliance monitoring plan and methodology
• Maintain a monitoring universe covering PRIN, Consumer Duty, CONC, SYSC, DISP, SMCR, MCOB, Consumer Credit Act, financial promotions and UK GDPR
• Scope and deliver thematic and BAU reviews across the customer journey
• Test the design and operating effectiveness of first line controls
• Issue clear, evidence-based reports setting out findings, root cause, risk ratings and owned actions
• Track remediation to closure and validate that it worked
• Escalate actual or potential customer harm promptly
• Produce monitoring MI for the Head of Compliance, executive management and the Board
• Support FCA supervisory engagement, information requests and skilled person reviews
• Lead, coach and develop the compliance monitoring team

Required qualifications

• Demonstrable compliance monitoring experience within a UK FCA regulated firm, including designing, owning and delivering a risk-based compliance monitoring programme
• Experience of leading, managing and developing a team
• Consumer credit experience, with a strong working knowledge of CONC and the Consumer Credit Act
• Strong working knowledge of the FCA Handbook, in particular PRIN and the Consumer Duty, SYSC, DISP and SMCR, and of FCA expectations of a second line monitoring function
• Data protection knowledge, covering the UK GDPR and the Data Protection Act 2018
• Ability to write clear, concise, evidence-based reports and to present findings credibly to senior management, the Board and its committees
• Sound judgement and personal resilience
• Strong planning and organisational skills

Nice to have

• Internal audit experience gained in a third line function
• Relevant professional qualification (for example IIA, ICA or CISI)
• Secured lending experience, from either a second or third line perspective, including knowledge of MCOB

Benefits

• Flexible working
• Socials and connection opportunities
• Private health cover
• Retirement savings plans
• Employee referral programme
• Fully stocked kitchen
• Complimentary lunches prepared by in-house chefs on in-office days at select locations
• Cycle-to-work schemes
• Electric vehicle salary sacrifice schemes

Before you apply

• 15 minute remote cognitive exercise
• 30 minute interview with the Talent Partner
• 40 minute interview with a Compliance Business Partner (remote)
• Final onsite interview with Head of Compliance, CRO and a product MD

About the company

Lendable is a fintech company building technology to help people get credit and save money. It is a UK unicorn with a team of over 800 people.