Data Analyst

The role

You will use data, LLMs, and automation to transform how Operations teams work at scale. You will work with senior operations leadership on special projects to diagnose demand drivers, uncover commercial opportunities, and build KPI frameworks.

What you will do

• Use Python and LLM APIs to design and deploy automation that replaces manual CS/FS processes.
• Build prototypes, test with real operations data, and scale successful ones into production workflows.
• Partner with PMs and engineers to operationalise AI-driven solutions across Operations.
• Analyse key operations demand drivers.
• Identify levers to reduce avoidable demand and improve customer outcomes.
• Build analytical models that drive decision-making around cost optimisation and resourcing.
• Build clear, robust KPI frameworks and funnel views across customer journeys.
• Translate data into commercial insight, operational efficiency recommendations, and productivity tracking.
• Create metrics that scale across new geographies, products, and teams.
• Work directly with Ops Directors, Heads of CS/FS/Fraud/Complaints, and the COO on strategic initiatives.

Required qualifications

• 2-3 years of hands-on experience using Python in a professional setting.
• Highly numerate with strong analytical reasoning
• Ability to independently structure analysis, build prototypes, and deliver insights.
• Experience communicating data-driven recommendations to non-technical business stakeholders.

Nice to have

• STEM Degree
• Experience with dbt or modern data stacks.
• Familiarity with LLMs, APIs, or interest in building AI automation.
• Exposure to product, strategy, or operations environments.
• Thrives in fast-paced, ambiguous environments.
• Comfortable wearing multiple hats Analyst, Data Scientist, AI Engineer, PM.
• Highly motivated, entrepreneurial mindset, and excited by building the strongest operating model in fintech.

Benefits

• Flexible working
• Socials & connection
• Private health cover
• Retirement savings plans
• Employee referral programme
• Office meals & snacks
• Complimentary lunches prepared by in-house chefs on in-office days at select locations
• Cycle-to-work and electric vehicle salary sacrifice schemes available in select locations

Before you apply

• Cognitive test
• Screening Call + Python Questions
• Live Technical Python Interview
• Final interviews with 2 senior leaders

About the company

Lendable is a fintech company building technology to help people get credit and save money. It is one of the UK's fastest-growing tech companies and a unicorn.