Litellm

Forward Deployed Engineer (New Grad)

United States. Posted 3 months ago

The role

This person will own the support queue and work through tickets to drive customer success. You will diagnose customer issues, reproduce them in specific environments, and submit pull requests for bug fixes.

What you will do

  • Own the support queue and work through tickets to drive customers to success
  • Diagnose customer issues and solve for the root cause
  • Reproduce customer issues in their specific environments
  • Submit pull requests for bug fixes and improvements
  • Act as the technical voice of the customer back to engineering

Required qualifications

  • A computer science degree from a top university
  • Strong technical fundamentals
  • Eagerness to learn the LiteLLM product surface quickly
  • Obsessed with customers and making them successful with the product
  • Obsessed with solving root causes rather than patching over problems
  • Metrics-driven and hardworking
  • A strong bias toward understanding problems deeply

Benefits

  • Competitive salary
  • health, dental, and vision benefits
  • 401k plan with 3.5% match

About the company

LiteLLM is the world's most popular AI Gateway, trusted by top companies like Adobe, Netflix, and NASA. Their platform provides secure, reliable access to LLMs and adjacent services.

Forward Deployed Engineer (New Grad) at Litellm | JobZoey