Account Manager

London. Posted 4 months ago

The role

You will own existing customer relationships to drive adoption, renewal, and upsell. You will work with Financial Controllers, Finance Directors, and CFOs at multinational SaaS and tech companies.

What you will do

Own existing customer relationships and drive adoption, renewal and upsell
Ensure that Controllers, Finance Directors, and CFOs see the value Light brings
Make finance the hero
Partner two-in-a-box with Agentic Customer Engineers
Spot an engagement going sideways before the customer does, and fix it
Feed what you learn back into the playbook the team is building

Required qualifications

5+ years owning customers in account management, customer success, consulting, or a commercial delivery role
Ability to talk multi-entity finance, ROI, and adoption with a CFO
Experience driving adoption and expansion
Ability to bring structure to messy, ambiguous engagements
Experience owning accounts and driving outcomes
Daily use of AI tools
Fluent English

Nice to have

additional European languages
Finance or accounting background
Experience in a forward-deployed, solutions-led, or professional-services model focused on renewals and upsell, ideally in the context of AI

Benefits

competitive salary
potential stock options
Generous package of paid annual leave
public holidays
Regular socials and company off-sites
huge opportunity for career growth

About the company

Light exists to replace factory-era ERPs with software that feels alive. Their Smart Financial Platform provides automated accounting, real-time reporting, and financial flows for global companies.