Light Inc

Agentic Customer Engineer

London. Posted 3 months ago

The role

You will embed with customers to redesign finance workflows using AI-native methods. You will wire integrations, deploy AI agents, and train customer teams to run the new processes.

What you will do

  • Embed with a customer's finance team to map and redesign workflows AI-first
  • Wire integrations by pulling data from ERPs, banks, and billing into Light
  • Configure, ship, and supervise AI agents in production
  • Hand back workflows to customers and train their teams from go-live
  • Diagnose edge cases and ship answers
  • Measure and prove impact against a week-0 baseline
  • Partner with an Account Manager and platform or AI engineering
  • Feed repeatable patterns to the Product roadmap

Required qualifications

  • 3+ years close to how finance teams actually work in accounting, process design, consulting, or technical customer success
  • Ability to build and tinker with vibe coding, data pipelines, and LLM agents
  • Fluency in finance regarding multi-entity, consolidation, and reporting
  • Ability to bring structure to messy problems and move fast
  • Comfortable in front of a CFO and next to an engineer
  • Ability to deliver without formal authority
  • Daily use of AI tools with specific opinions on their utility
  • Fluent English

Nice to have

  • Additional European languages
  • Solutions or integration engineering background
  • Experience mapping and redesigning finance processes and with AI agents in production (evals, guardrails, ...)
  • A finance / accounting qualification

Benefits

  • Competitive salary
  • Potential stock options
  • Generous package of paid annual leave
  • Public holidays
  • Regular socials and company off-sites

About the company

Light exists to replace factory-era ERPs with software that feels alive. The company builds a Smart Financial Platform for modern, global companies.

Agentic Customer Engineer at Light Inc | JobZoey