Light Inc
Agentic Customer Engineer
London. Posted 3 months ago
The role
You will embed with customers to redesign finance workflows using AI-native methods. You will wire integrations, deploy AI agents, and train customer teams to run the new processes.
What you will do
- Embed with a customer's finance team to map and redesign workflows AI-first
- Wire integrations by pulling data from ERPs, banks, and billing into Light
- Configure, ship, and supervise AI agents in production
- Hand back workflows to customers and train their teams from go-live
- Diagnose edge cases and ship answers
- Measure and prove impact against a week-0 baseline
- Partner with an Account Manager and platform or AI engineering
- Feed repeatable patterns to the Product roadmap
Required qualifications
- 3+ years close to how finance teams actually work in accounting, process design, consulting, or technical customer success
- Ability to build and tinker with vibe coding, data pipelines, and LLM agents
- Fluency in finance regarding multi-entity, consolidation, and reporting
- Ability to bring structure to messy problems and move fast
- Comfortable in front of a CFO and next to an engineer
- Ability to deliver without formal authority
- Daily use of AI tools with specific opinions on their utility
- Fluent English
Nice to have
- Additional European languages
- Solutions or integration engineering background
- Experience mapping and redesigning finance processes and with AI agents in production (evals, guardrails, ...)
- A finance / accounting qualification
Benefits
- Competitive salary
- Potential stock options
- Generous package of paid annual leave
- Public holidays
- Regular socials and company off-sites
About the company
Light exists to replace factory-era ERPs with software that feels alive. The company builds a Smart Financial Platform for modern, global companies.