Senior Talent Partner, Customer Success & Technology

The role

You will lead end to end hiring for Customer Success and Tech roles. You will partner with leaders to shape roles, build talent pools, and use AI to optimize recruitment processes.

What you will do

• Own Customer Success hiring end to end from account managers to leadership
• Own Product, Engineering and Design searches including senior and hard-to-fill technical roles
• Partner with leaders to shape roles, build scorecards and calibration
• Identify and fix reasons why a search is stalling
• Map markets for core CS and technical profiles and build talent pools
• Bring great people to London from across Europe and beyond

Required qualifications

• 6+ years in Talent Acquisition, mostly in-house or in embedded or RPO-style roles, in high-growth B2B SaaS or fintech
• Experience with senior and leadership hires
• Deep knowledge of the London and European markets for engineering and CS talent
• Ability to switch gears fast between different technical and CS roles
• Ability to hold the hiring bar under pressure
• Ability to work at pace and bring structure to chaos
• Track record of proactive sourcing

Nice to have

• Hands-on experience building with AI to improve recruiting
• Hiring solutions or customer engineers
• Hiring people with finance or accounting backgrounds into customer-facing roles
• Hiring across borders, including visa sponsorship and relocation
• Experience with Claude, Codex, Lovable, Noon or similar tools

Benefits

• In-office culture, high talent density
• Competitive salary
• 25 days annual leave plus public holidays
• Off-sites twice a year

Before you apply

• Visa sponsorship and relocation support is available to bring people to London

About the company

Light exists to replace factory-era ERPs with software that feels alive. Their Smart Financial Platform provides automated accounting, real-time reporting, and financial flows for modern, global companies.