Analytics Engineering Advocate - Europe

The role

The Analytics Engineering Advocate will help users succeed with Lightdash through technical problem-solving and relationship building. You will support users in Slack and on calls, create educational content, and grow the analytics engineering community.

What you will do

• Respond to user questions in shared customer Slack channels
• Triage bugs and jump on calls to pair-program through complex issues
• Provide strategic guidance on analytics architecture and process improvement
• Use AI tools to work efficiently and help users understand how to do the same
• Stay current with latest features and AI capabilities
• Represent Lightdash at community events, conferences, and meetups
• Create tutorials, demos, docs, guides, blog posts, and video tutorials
• Develop and execute strategies to grow and engage the analytics engineering community
• Cultivate relationships with community members and identify product champions

Required qualifications

• Strong hands-on experience with dbt, SQL, data modeling, and modern data stacks
• Comfortable with git, the command line, and data visualization tools
• Proficient with AI coding assistants and productivity tools
• Resilience when facing ambiguous or complex debugging challenges
• Deep understanding of business intelligence and analytics engineering workflows
• Ability to connect user needs to product strategy and feature development
• Exceptional written and oral communication skills
• Natural teacher who can train people through live calls, in-person, videos, and documentation
• Strong empathy, curiosity, and active listening skills
• Relationship-builder
• Able to work UTC +/- 3

About the company

Lightdash is an open source BI tool that turns dbt projects into a full-stack BI platform. The company helps data teams build data-driven companies by enabling self-serve for the entire business.