Director, Product Management (Instore Selling)

The role

You will define strategy and drive execution across the Instore Selling product portfolio. You will lead product teams, align stakeholders, and build operating models to deliver merchant and business impact.

What you will do

• Set product strategy and vision across a substantial portfolio.
• Guide investment and prioritization decisions using customer insights and data.
• Partner with cross-functional leaders to identify growth and efficiency opportunities.
• Own strategy, execution, and measurable outcomes across multiple product areas.
• Translate strategy into clear objectives and operating practices.
• Address systemic challenges across teams.
• Hire, develop, and retain exceptional product leaders and managers.
• Elevate product management practices and organizational capabilities.
• Build executive and cross-functional alignment around product strategy.
• Communicate complex customer, market, and business challenges.

Required qualifications

• Significant product management experience within software or technology companies.
• Demonstrated experience setting and executing strategy at a portfolio, platform, business unit, or organizational level.
• Strong strategic and portfolio management capabilities.
• Experience leading through product leaders and managers.
• Deep understanding of modern product management practices.
• Ability to translate customer insights and market trends into product strategies.
• Proven ability to influence and collaborate with stakeholders at all levels.
• Exceptional strategic thinking and judgment.
• Strong customer advocacy and empathy for retailers and local businesses.
• Excellent communication and storytelling skills.
• Collaborative, low-ego leadership style.
• A university degree or equivalent practical experience.

Benefits

• Flexible work environment
• Flexible paid time off and remote work policies
• Equity options
• Contributions to your pension plan
• Training opportunities
• Health and wellness credit
• Time off to volunteer
• Interest groups, employee led networks, social committees or sponsored sports teams
• Computer purchase program for personal Macbook
• Enhanced parental leave
• Medical, dental, wellness, life and disability insurance
• RRSP plan and match, paid parental leave top-up, and paid time off

Before you apply

• Compensation information is solely for candidates hired to perform work within Ontario.
• Lightspeed uses artificial intelligence–enabled tools to support certain aspects of the recruitment process.

About the company

Lightspeed is a commerce platform that helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Founded in Montréal in 2005, the company serves retail, hospitality, and golf businesses in over 100 countries.