Director, Product Management (Payments)

The role

You will own the Payments line of business within Financial Services. You will lead Group PMs and Senior PMs to drive payments penetration and GPV growth across Retail and Hospitality platforms.

What you will do

• Define and communicate the multi year product strategy for Payments
• Own line of business outcomes including payments penetration, GPV growth, and merchant onboarding conversion
• Lead, coach, and hold accountable Group PMs and Senior PMs
• Hire top talent and develop product leaders
• Raise product management standards in discovery, commercial modeling, pricing and packaging, and data driven execution
• Partner with Engineering, Design, Product Marketing, Sales, Operations, and Finance
• Manage key partner relationships with payment processors and acquirers
• Consolidate fragmented payments capabilities into a coherent platform
• Balance long term platform bets with quarterly commitments
• Represent product direction to the C suite and the Board

Required qualifications

• 2 to 3+ years at Director level (or equivalent) managing larger teams through direct and indirect reports, including Group PMs
• Ownership of a full line of business or major product vertical, such as payments, billing, or POS
• Track record of hiring, developing, and promoting product leaders
• Experience driving structural, technical, or strategic change in a mature technology organization
• Strong executive presence with VP and C suite partners
• Deep grasp of business models, unit economics, pricing, and how product decisions shape the P&L
• Fluency in payments ecosystems (acquiring, interchange, settlement, reconciliation, compliance)
• Strong understanding of platform architecture, APIs, and microservices
• Experience leading platform consolidation and migrations
• Comfort with data infrastructure, conversion funnels, and reporting pipelines
• Experience governing business critical, high availability customer flows
• Familiarity with lean product delivery, agile frameworks, and continuous delivery

Benefits

• Flexible work environment
• Flexible paid time off and remote work policies
• Equity options
• Contributions to your pension plan
• Training opportunities
• Health and wellness credit
• Time off to volunteer
• Interest groups, employee led networks, social committees or sponsored sports teams
• Computer purchase program for personal Macbook
• Enhanced parental leave
• Medical, dental, wellness, life and disability insurance
• RRSP plan and match, paid parental leave top-up

About the company

Lightspeed is a commerce platform that helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Founded in Montréal in 2005, the company serves retail, hospitality, and golf businesses in over 100 countries.