Manager, Site Reliability Engineering

The role

You will lead two teams of 4-6 platform engineers covering Site Reliability and Developer Experience. You will ensure the reliability, scalability, and performance of a global cloud-based POS SaaS platform.

What you will do

• Coach, mentor, guide, and motivate a senior team of cross-functional cloud platform engineers
• Drive cyclical people management activities including performance management, goal setting, and individual development plans
• Develop and execute a strategic vision for the SRE team
• Understand business units roadmaps and interaction across the business
• Define team vision and prioritize projects for developer experience, production stability and scalability
• Build and project manage the team roadmap
• Lead design and implementation of scalable, reliable, and efficient infrastructure solutions
• Drive automation efforts for deployment, monitoring, and operational processes
• Work with engineering, product, and SRE teams to facilitate collaboration
• Drive cross-org projects and communicate with stakeholders

Required qualifications

• Proven experience working autonomously on projects across multiple streams of work
• A track record of successful project delivery through high-performing teams
• Extensive hands-on experience with cloud infrastructure providers such as AWS and GCP
• Proven expertise in orchestrating and managing infrastructure through code
• Experience across engineering and leadership roles
• Ability to lead large teams across complex projects
• Ability to provide strategic direction and set long-term team objectives
• Proven experience implementing improvements to processes that span across the boundaries of your own teams
• Led medium to large-sized teams of platform engineers

Benefits

• Flexible work environment
• Flexible paid time off and remote work policies
• Equity options
• Contributions to your pension plan
• Training opportunities
• Health and wellness credit
• Time off to volunteer
• Interest groups, employee led networks, social committees or sponsored sports teams
• Computer purchase program for personal Macbook
• Enhanced parental leave
• Medical, dental, wellness, life and disability insurance
• RRSP plan and match, paid parental leave top-up, and paid time off

Before you apply

• You may be required to take part in our On-Call rotation roster
• Applicants must disclose any criminal convictions
• Conduct criminal record checks as part of the hiring process

About the company

Lightspeed is a commerce platform that helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Founded in Montréal in 2005, the company is dual-listed on the NYSE and TSX.