Senior Director, Agentic Engineering

The role

You will build and lead the platform, capabilities, and operating model that enable Product and Technology teams to work with AI agents. You will turn agentic technology into secure, reliable, and reusable capabilities to improve product quality and engineering velocity.

What you will do

• Define the multi-year vision, strategy, and roadmap for agentic engineering.
• Build and lead teams responsible for shared agentic platform capabilities.
• Create an extensible platform and paved-road experience for various teams.
• Partner with Retail, Hospitality, Payments, and platform leaders on use cases.
• Establish a rigorous evaluation system for agent performance and reliability.
• Work with Security, Privacy, Legal, Data, and Architecture leaders to embed responsible AI.
• Define the operating model for agentic development.
• Drive adoption and change across a global organization.
• Own outcome metrics for the platform.
• Hire, coach, and develop a leadership and technical bench.

Required qualifications

• Leading leaders and senior technical talent in a software engineering organization.
• Experience defining and scaling internal platforms, developer platforms, or infrastructure products.
• Building or deploying AI-enabled and agentic systems.
• Partnering with senior stakeholders across Product, Engineering, Design, Data, Security, Privacy, and Legal.
• Leading organizational change across distributed teams.
• Establishing high standards for architecture, engineering quality, and responsible AI.
• Communicating complex technical and strategic concepts to executives.
• 15+ years of experience.
• Bachelor’s degree in CS or related field.

Benefits

• Flexible work environment
• Flexible paid time off and remote work policies
• Equity options
• Contributions to your 401k
• Training opportunities
• Health and wellness credit
• Time off to volunteer
• Interest groups, employee led networks, social committees or sponsored sports teams
• Computer purchase program for personal Macbook
• Enhanced parental leave
• Medical, dental, wellness, life and disability insurance
• Paid parental leave top-up

Before you apply

• Applicants must disclose any criminal convictions.
• The company conducts criminal record checks.

About the company

Lightspeed is a commerce platform that helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Founded in 2005, the company is dual-listed on the NYSE and TSX with teams across North America, Europe, and Asia Pacific.