Account Manager (French and English Speaking)

The role

You will build and maintain relationships with Lightspeed accounts. You will introduce customers to product suites and integrations to help them achieve their goals.

What you will do

• Sell Lightspeed Payments to the existing customer base
• Serve as the lead point of contact for customers
• Guide qualifying customers through upgrade paths
• Demonstrate software solutions from core POS products to modules and upgrades
• Negotiate contracts and close agreements
• Track key book of business metrics like added MRR and net retention
• Build Restauranter advocacy
• Contribute to organizational objectives

Required qualifications

• Experience in account management, sales development representative or similar role carrying a sales quota
• Understanding of solution-based consultative sales in a SaaS environment
• Ability to use Salesforce and other technologies to manage and organize pipeline
• Professional poise and confidence while communicating with executives
• Great task and time management skills
• Fluent in French & English

Benefits

• Lightspeed share scheme
• Pension fund
• Axa Health insurance
• Health and wellness benefit of 400 EUR/year
• Mental health online platform and counselling & coaching services
• 25 vacation days per year
• Paid leave and assistance for new parents
• Volunteer day
• Public transport benefit

About the company

Lightspeed is a commerce platform that helps merchants innovate, simplify, and scale. Founded in Montréal in 2005, the company serves retail, hospitality, and golf businesses in over 100 countries.