Inbound Account Executive - Hospitality

The role

You will help restaurants across North America discover how Lightspeed can power and grow their business. You will manage inbound leads, run product demonstrations, and guide prospects through the full sales process.

What you will do

• Manage and follow up with qualified inbound leads
• Run product demonstrations via video calls and screen sharing
• Understand the operational needs of restaurant owners and recommend the right Lightspeed solution
• Guide prospects through the full sales cycle from demo to close
• Collaborate closely with Sales Development Representatives (SDRs)
• Work with internal stakeholders on pricing and deal structuring
• Maintain accurate deal progression and pipeline management in Salesforce
• Achieve and exceed monthly and quarterly sales targets
• Support new customers through the initial stages of onboarding and go-live

Required qualifications

• 2–4 years of sales experience
• Experience running product demonstrations or consultative sales conversations
• Strong communication and presentation skills
• Ability to manage multiple opportunities in a high-volume sales environment
• A proactive mindset with strong ownership and accountability
• Curiosity and a willingness to continuously learn and improve
• Excellent written and spoken English
• Fluency in English as a working language

Nice to have

• Experience selling SaaS or software solutions
• Experience selling to SMB customers
• Experience in the hospitality or restaurant industry
• Familiarity with POS, payments, or business management software
• Experience using Salesforce or similar CRM platforms

Benefits

• Flexible work environment
• Flexible paid time off and remote work policies
• Equity options
• Contributions to your pension plan
• Training opportunities
• Health and wellness credit
• Time off to volunteer
• Interest groups, employee led networks, social committees or sponsored sports teams
• Computer purchase program to get your personal Macbook
• Enhanced parental leave

About the company

Lightspeed is a commerce platform that helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Founded in Montréal in 2005, the company serves retail, hospitality, and golf businesses in over 100 countries.