Senior Field Account Executive

The role

You will build relationships across the London hospitality region and support businesses in finding solutions. You will guide partners through the entire journey from discovery to long-term advocacy using the Lightspeed ecosystem.

What you will do

• Develop and maintain an advanced understanding of the London hospitality landscape.
• Leverage market research and insights to shape territory sales plans.
• Manage complex and high-velocity sales cycles from discovery to implementation handovers.
• Outperform monthly MRR targets through territory management and portfolio expansion.
• Guide clients from needs analysis through proposals and onboarding.
• Deliver presentations and live demonstrations of technical capabilities.
• Maintain a Salesforce pipeline with precise revenue forecasting.
• Spearhead outbound initiatives and represent the brand at industry events.
• Provide customer feedback to sales, marketing, and product teams.
• Coach junior team members on prospecting and deal navigation.

Required qualifications

• High-performance experience in Field or Outbound sales.
• Track record of navigating complex, solution-based sales within technology, SaaS, or hospitality ecosystems.
• Advanced in sales development best practice.
• Demonstrated success in exceeding aggressive MRR targets.
• Proficient in using Salesforce or similar CRM systems.
• Confident communicator with excellent customer relationship and interpersonal skills.
• Ability to simplify complex technical value propositions.
• Analytical mindset with a data-driven approach.
• Self-starting, agile mindset to operate autonomously.

Nice to have

• A deep understanding of the hospitality industry, including key segments and operational considerations is ideal

Benefits

• Lightspeed equity scheme
• Flexible Paid Time Off
• Private Medical Insurance and cash health plan for optical, dental and more
• Health & Wellness Credit up to 400 GBP per year
• Mental Health Support through LifeWorks and Modern Health Apps
• Free access to LinkedIn Learning
• Time off to volunteer
• Transit benefit for public transport to London offices
• Drinks and snacks in London offices

About the company

Lightspeed is a cloud commerce platform that helps merchants innovate and scale. Founded in Montréal in 2005, the company serves retail, hospitality, and golf businesses in over 100 countries.