Staff Product Designer, Hospitality (all genders)

The role

You will own end-to-end design for core Hospitality experiences and design next generation agentic experiences. You will simplify complex workflows and use AI to help hospitality teams work better.

What you will do

• Own end-to-end design for core Hospitality experiences
• Design the next generation of agentic experiences
• Distill dense, high-frequency workflows into clear experiences
• Design for trust and control regarding AI behavior
• Drive research and testing with hospitality operators and staff
• Partner with engineering and product to find feasible solutions
• Strengthen consistency across the Hospitality portfolio and design system
• Mentor other designers and raise the bar through critique
• Use AI tools to explore, prototype, and validate

Required qualifications

• 8+ years of product design experience at product-driven tech companies
• A portfolio that shows strong fundamentals, polished UI craft, and complex workflows made simple
• Experience designing for mature, at-scale products
• Experience designing AI-powered, agentic, or adaptive experiences
• A track record of partnering with engineering to navigate technical constraints
• Fluency with prototyping and research methods
• Active use of AI tools in your design workflow
• Strong communication skills

Benefits

• Flexible work environment
• Equity options
• Contributions to your pension plan
• Training opportunities
• Health and wellness credit
• Time off to volunteer
• Interest groups, employee led networks, social committees or sponsored sports teams

About the company

Lightspeed is a commerce platform that helps merchants innovate and scale. Founded in 2005 in Montréal, the company serves retail, hospitality, and golf businesses in over 100 countries.