Inbound Sales Development Representative

The role

You will drive revenue growth by generating and qualifying warm inbound leads from marketing sources. You will nurture leads through to qualification for the inside sales team using telephone and email communication.

What you will do

• Drive new business growth through qualifying warm inbound leads from marketing generated sources
• Nurture all inbound leads through to qualification for Lightspeed’s inside sales team
• Create a great first impression to prospects and customers
• Identify customer needs to determine if Lightspeed solutions would be a good fit
• Manage multiple lead sources including incoming calls, emails, chats and referrals
• Manage existing customer database using Salesforce
• Work with the Sales Development Manager to develop new strategies to grow sales pipeline
• Consistently meet monthly, quarterly and annual goals
• Handle other duties and responsibilities as defined by management

Required qualifications

• 2+ years of sales or customer facing experience
• Excellent customer service and telephone skills
• Strong listening, verbal and written communication
• Autonomous, outgoing, a self-starter
• Tech savvy
• Fluency in English as a working language

Nice to have

• Experience in technology (software, mobile or other)
• Experience in hospitality

Benefits

• Flexible work environment
• Flexible paid time off and remote work policies
• Equity options
• Contributions to your pension plan
• Training opportunities
• Health and wellness credit
• Time off to volunteer and give back to your community
• Interest groups, employee led networks, social committees to sponsored sports teams
• Computer purchase program to get your personal Macbook
• Enhanced parental leave

About the company

Lightspeed is a cloud commerce platform that helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Founded in Montréal in 2005, the company serves retail, hospitality, and golf businesses in over 100 countries.