Outbound Sales Development Representative - Retail

The role

You will generate and qualify leads for SMB and mid-market retail clients. You will proactively prospect accounts via phone, email, and social media to drive revenue growth.

What you will do

• Proactively prospect SMB and mid-market retail accounts via phone, email, social media, and other outbound channels.
• Reach out to different stakeholders to understand their challenges and build strong relationships.
• Collaborate with Account Executives to ensure smooth lead handoff and strategic follow-up.
• Provide feedback to marketing and sales teams to help refine outbound strategies.
• Achieve monthly, quarterly, and annual outbound sales goals.

Required qualifications

• 1+ years of sales or customer facing experience
• Strong understanding of the sales cycle
• Strong communication and relationship-building skills
• Ability to explain complex solutions to multiple stakeholders
• Tech-savvy
• Strategic
• Comfortable navigating sales accounts
• Entrepreneurial mindset
• Bias toward action
• Ability to adapt quickly in a fast-growing business
• Fluency in English as a working language

Nice to have

• 1-3 years of experience in SaaS outbound sales
• Experience with SMB or mid-market retail clients
• Ability to cold-call, email, and engage SMB and mid-market stakeholders in complex sales cycles
• Familiarity with POS systems or other software platforms in large organizations
• Experience with consultative selling approaches such as MEDDPICC or BANT

Benefits

• Flexible work environment
• Flexible paid time off
• Remote work policies
• Equity options
• Contributions to your pension plan
• Training opportunities
• Health and wellness credit
• Time off to volunteer
• Interest groups, employee led networks, social committees to sponsored sports teams
• Computer purchase program to get your personal Macbook
• Enhanced parental leave
• Medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top-up

About the company

Lightspeed is a commerce platform that helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Founded in Montréal in 2005, the company serves retail, hospitality, and golf businesses in over 100 countries.