Inbound Sales Development Representative - Hospitality

Montreal, Remote. Posted 12 days ago

The role

You will drive new business growth by qualifying warm inbound leads through telephone and email. You will nurture leads for the inside sales team and manage the customer database using Salesforce.

What you will do

Drive new business growth through qualifying warm inbound leads from marketing generated sources
Nurture all inbound leads through to qualification for Lightspeed’s inside sales team
Create a great first impression to prospects and customers
Identify customer needs to determine if Lightspeed solutions would be a good fit
Manage multiple lead sources including incoming calls, emails, chats and referrals
Manage existing customer database using Salesforce
Work with the Hospitality Sales Manager to develop new strategies to grow sales pipeline
Consistently meet monthly and quarterly goals
Handle other duties and responsibilities as defined by management

Required qualifications

2+ years of sales or customer facing experience
Bilingualism in English and French
Excellent customer service and telephone skills
Strong listening, verbal and written communication
Autonomous, outgoing, a self-starter
Tech savvy
Fluency in English as a working language

Nice to have

Experience in technology (software, mobile or other)
Experience in hospitality

Benefits

Flexible work environment
Flexible paid time off and remote work policies
Equity options
Contributions to your pension plan
Training opportunities
Health and wellness credit
Time off to volunteer and give back to your community
Interest groups, employee led networks, social committees to sponsored sports teams
Computer purchase program to get your personal Macbook
Enhanced parental leave

About the company

Lightspeed is a commerce platform that helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Founded in Montréal in 2005, the company serves retail, hospitality, and golf businesses in over 100 countries.