Revenue Operations Lead

The role

The Revenue Operations Lead will own and scale systems, processes, and GTM strategy. This person will lead territory strategy, segmentation, and coverage planning while managing the revenue tech stack and SFDC foundation.

What you will do

• Design, deploy, and optimize territory models and account segmentation.
• Analyze performance, market opportunity, and account data for capacity planning.
• Partner with Sales and Finance on headcount planning and quota alignment.
• Lead territory balancing efforts.
• Support GTM planning cycles with territory assignments and scenario modeling.
• Lead special projects like market expansion or vertical strategy.
• Own and evolve the revenue tech stack including SFDC and integrated tools.
• Manage SFDC architecture, workflows, routing logic, and automation.
• Oversee integrations and data flows between CRM and connected systems.
• Maintain SFDC data through audits, deduplication, and governance.

Required qualifications

• 5 - 8+ years of experience in Revenue Operations, Sales Operations, or GTM Strategy in a high-growth B2B SaaS environment.
• Hands-on experience owning a modern revenue tech stack.
• Proven experience designing territories, segmentation, or coverage models at scale.
• Strong understanding of B2B SaaS GTM motions, sales capacity planning, and revenue processes.

About the company

Listen Labs is an AI research platform acquired by Salesforce in 2026 and is being incubated within Salesforce AI Labs. The company provides AI-driven customer insights to brands like Google, Microsoft, and Nestlé.