Deployment Strategist

The role

The Deployment Strategist owns how Luminai is deployed, adopted, and scaled inside customer environments. You will translate complex healthcare workflows into production-ready deployments by working with Product, Engineering, and Customer teams.

What you will do

• Own end-to-end deployments for Luminai customers from post-sale handoff through launch and stabilization
• Understand customer workflows, constraints, and operating models to design deployment strategies
• Translate customer requirements into execution plans, timelines, and success criteria
• Coordinate with Product and Engineering to scope work, sequence dependencies, and unblock launches
• Partner with customer stakeholders across Ops, IT, and leadership to drive alignment and accountability
• Identify patterns across deployments and feed insights back into product improvements
• Manage risks proactively and drive resolution
• Run communication cadences with customers including status updates, milestones, and escalation paths
• Help build and refine deployment playbooks, templates, and processes

Required qualifications

• 3–6+ years of experience in deployment, implementation, solutions, technical program management, or a similar customer-facing role
• Experience owning complex, multi-stakeholder rollouts in production environments
• Strong systems thinking and comfort working with technical concepts (APIs, integrations, workflows)
• Ability to translate ambiguous requirements into concrete plans and outcomes
• Excellent communication skills across technical and non-technical audiences
• Strong organizational skills with the ability to manage multiple parallel initiatives

Nice to have

• Experience deploying healthcare software
• Experience deploying AI-driven products
• Experience deploying enterprise platforms

About the company

Luminai provides an integrated intelligence layer to automate manual healthcare workflows. The company has raised $60M in funding and is backed by investors including Peak XV Partners, Define Ventures, General Catalyst, and Y Combinator.