Lunar
Clinical Workflow Informaticist
San Francisco. Posted 20 months ago
The role
This person will bridge the gap between clinical users and technology to ensure a seamless experience with the Lunar platform. They will provide expert guidance, training, and support to healthcare professionals to optimize workflows and maximize platform value.
What you will do
- Lead onboarding and ongoing support for new clinical users
- Develop support workflows and documentation to improve response times
- Gather feedback from frontline healthcare professionals to identify pain points
- Collaborate with product and engineering teams to drive usability improvements
- Assist in the implementation of new clinical features
- Test workflows and ensure seamless rollout to users
- Create solutions that support clinicians and ease documentation burden
Required qualifications
- Nurse Practitioner (NP), Advanced Practice Registered Nurse (APRN), Registered Nurse (RN) or Certified Registered Nurse Anesthetist (CRNA) with nursing experience
- Strong experience in hospital environments
- Minimum of 1 year of nursing experience
- 2-3 years total experience in clinical settings
- Exceptional written and verbal communication skills
- Prior experience supporting clinicians or end-users with clinical technology, troubleshooting issues, and guiding best practices in a healthcare environment
- Ability to work with precision when configuring clinical templates and order sets
Nice to have
- Nursing experience preferably in internal medicine or a hospital setting
- Focus on internal medicine
About the company
Lunar is a stealth technology company building a new type of software platform for health systems. Their platform is an AI-native hospital information system designed to transform clinical and operational workflows.