Staff Site Reliability Engineer

The role

You will own the reliability, security, and scalability of the production platform. This includes managing AWS infrastructure, deployment pipelines, observability, and incident response.

What you will do

• Define SLOs, alerting, and observability strategy
• Shape incident detection, response, and learning processes
• Evolve AWS and Terraform platform for resilience, scale, and disaster recovery
• Set direction for CI/CD pipelines and developer tooling
• Build security and compliance automation into the platform
• Raise operational maturity across engineering teams
• Challenge technical decisions regarding reliability or security

Required qualifications

• Deep hands-on experience running production workloads on AWS with Terraform, containers and CI/CD
• Strong grounding in networking, security and production troubleshooting
• Track record of designing observability, defining SLOs and leading incident response
• Coding ability to automate operational work
• Evidence of influencing technical direction across multiple engineering teams

Nice to have

• Experience with ECS/Fargate, PostgreSQL, and distributed or asynchronous workloads
• Familiarity with TypeScript/Node.js and OpenTelemetry
• Exposure to healthcare technology or frameworks such as ISO 27001 or Cyber Essentials Plus
• Experience operating platforms across multiple regions

About the company

Lyrebird turns real clinical conversations into accurate notes using ambient real time document creation and clinical workflow automation. The company is growing across Melbourne, the UK, and Asia.