Sales Trainer

The role

You will train the sales force in your region on new and existing products. You will focus on making newly recruited Direct Sales Representatives (DSRs) productive and converting them into sales.

What you will do

• Own the conversion of every newly recruited DSR, measured by F7, F30 and F60 sales targets.
• Deliver monthly in-class onboarding per territory, plus DSR career and FSM/SE training as required.
• Teach proper onboarding and KYC fidelity so Quality of Sales reaches 95%.
• Build the annual training calendar from needs surveys, assessments and feedback.
• Define clear training outcomes with stakeholders and document results.
• Keep DSRs informed during outages such as system downtime, credits not updating or internet issues.
• Reach at least 80% satisfaction and make sure every team is trained and ready to perform.

Required qualifications

• At least a bachelor's degree from a recognised university.
• At least 18 months as a Sales Trainer.
• Strong command of Learning Management Systems.
• Excellent presentation and MS PowerPoint skills.
• Solid business strategy, reporting, coaching and data analysis skills.
• Self-motivation, drive for results and a professional approach.
• Ability to train effectively in English and a local language.

Nice to have

• Twi language skills.

Benefits

• Diverse development programs.
• Coaching partnerships and on-the-job training.
• Family-friendly policies.
• Focus on well-being.
• Flexibility.

Before you apply

• Background checks are part of recruitment: criminal records, identification, academic qualifications, employment dates and employer references.
• M-KOPA does not charge any fees at any stage of hiring.
• Applications are reviewed on a rolling basis and the vacancy may close early.

About the company

M-KOPA is a pan-African fintech providing asset financing and credit to underserved customers. It has reached 10 million customers and extended over $2B in credit.