Warehouse Manager

The role

The Warehouse Manager owns the day-to-day integrity, security, and control environment of warehouse and inbound/outbound logistics operations in Kenya. This role involves managing inventory discipline, customs compliance, people development, and third-party relationships.

What you will do

• Ensure rented warehouse racks and storage space are used for items of value.
• Conduct periodic rack utilisation audits and maintain accurate rack/bin-location maps.
• Manage marketing merchandise by ensuring valid SLAs and tracking storage limits.
• Collaborate with Finance to produce and review monthly Inventory Ageing Reports.
• Implement the company Disposal Policy for obsolete or damaged items.
• Coordinate inbound logistics with clearing agents, customs authorities, and government bodies.
• Ensure all import documentation is accurate, complete, and audit-ready.
• Execute duty remission and monitor compliance with customs schemes.
• Enforce day-to-day inventory management practices including cycle counts and stock reconciliation.
• Train, coach, and develop warehouse and logistics staff.

Required qualifications

• Bachelor’s degree (B.Com/BSc) in Supply Chain Management, Logistics, Business Administration, or a related field
• 5–8 years of progressive experience in warehouse, logistics, or supply chain management
• At least 2 years in a supervisory or managerial role
• Demonstrated experience in inventory controls, customs clearance, duty remission schemes, and cross-border logistics
• Strong knowledge of customs regulations, clearing procedures, and duty remission schemes
• Demonstrated ability to enforce inventory and warehouse controls
• Good understanding of finance procedures for stock valuation, ageing reporting, and disposal sign-off
• Excellent organisational and planning skills
• Strong problem-solving, analytical, and numerical skills
• High proficiency in spreadsheet and data processing tools including Excel and Dynamics 365
• Strong leadership and people-management skills

Nice to have

• Working knowledge of duty remission and customs bonded warehousing schemes within East Africa
• Experience operating an ERP/WMS platform (e.g., Microsoft Dynamics 365, SAP, or similar)
• Familiarity with Lean, 5S, or continuous improvement methodologies in a warehousing environment
• Prior exposure to FMCG, manufacturing, or distribution supply chains operating in African markets
• Professional certification such as CIPS, CILT, or APICS/CSCP

Benefits

• Diverse development programs
• Coaching partnerships
• On-the-job training
• Family-friendly policies
• Prioritize well-being
• Flexibility

Before you apply

• Pre-employment background checks include criminal records, identification verification, academic qualifications, employment dates and employer references

About the company

M-KOPA is a fintech that has served over 10 million customers, unlocking $2 billion in cumulative credit across Africa. The company is recognized by the Financial Times, CNBC, and TIME.