Warehouse Assistant - Provisioning

Delta. Posted 3 days ago

The role

You will receive and process incoming stock and materials, and carry out stock counts. You will also oversee provisioning officers, manage their SLAs, and resolve provisioning issues.

What you will do

Receive OEM deliveries, verify them against the delivery note, and flag damage or shortages.
Label and store goods, update bin cards, and maintain FIFO on the floor.
Run flashing tools (Odin/HMD Toolkit) and app installation (Cygwin) on provisioning systems for device enrolment, with IT and the App testing team.
Support serial verification and keep provisioning desktops updated within the 24-hour firmware SLA.
Package devices (QSG, casing, screen protector, seal) and complete final QC checks.
Oversee provisioning officers, manage their SLAs, and resolve provisioning issues.
Produce daily, weekly and monthly throughput and stock count reports.
Report to the Warehouse Lead and jointly verify materials with Handlers.
Meet standards: 24-hour firmware update SLA, 300 devices per operator per day, and zero hand-over discrepancy.

Required qualifications

Diploma in Store/Warehouse Management or Procurement
2 years' work experience in a similar position
Hands-on experience with an inventory management system
Working knowledge of Microsoft Office tools
Strong stock management, problem solving, time management and multitasking skills
Conflict management, negotiation and collaboration skills

Benefits

Diverse development programs, coaching partnerships, and on-the-job training
Family-friendly policies
Focus on well-being
Flexibility

Before you apply

Applicants must be of legal working age.
M-KOPA does not charge any recruitment, processing or interview fees.
Pre-employment background checks cover criminal records, identification, academic qualifications, employment dates and employer references.
Applications are reviewed on a rolling basis, and the vacancy may close early.

About the company

M-KOPA is a pan-African fintech providing asset financing and credit services across Kenya, Uganda, Nigeria, Ghana and South Africa. It has reached 10 million customers and works with 2,300+ employees.