Customer Sales Specialist

The role

You will guide customers through an online platform to sell their cars. You will connect with car sellers and dealers to build trust and solve problems.

What you will do

• Connecting with car sellers and dealers
• Answering questions and building trust
• Using initiative and problem-solving skills to tackle challenges
• Mastering CRM systems for data accuracy and efficiency
• Advocating for the customer to improve their experience

Required qualifications

• Enjoy helping people and building rapport
• Natural communicator via phone, email, or chat
• Detail-oriented
• Quick learner
• Thrive in a collaborative environment

Benefits

• Competitive salary
• Equity scheme
• 25 days holiday
• Sea-front office with bi-weekly massages and free snacks
• Private medical insurance via BUPA
• Life assurance
• Pension scheme (5% contribution)
• Enhanced family leave
• 24/7 Employee Assistance Programme
• EV leasing scheme
• Cycle to work scheme
• Nursery salary sacrifice scheme

Before you apply

• Initial Call (30 mins)
• Onsite Interview (60 mins) including a skills-based assessment and possible role-playing exercise

About the company

Motorway is the UK's largest online car-selling platform. It connects private sellers directly with over 8,000 dealers nationwide.