People Operations Generalist

The role

You will touch the employee lifecycle end-to-end from offer acceptance through offboarding. You will help build processes and documentation to let the People function scale with the business.

What you will do

• Own and continuously improve the new hire onboarding experience
• Serve as a first point of contact for employee questions across the full HR spectrum
• Maintain and improve self-service resources
• Support rollouts of new People programs and policies
• Help bring employee experience programs and events to life
• Process employee changes including promotions and equity refreshes
• Prepare updated employment letters and maintain compliant employee files

Required qualifications

• 2+ years of People Operations experience
• Built and documented HR processes from the ground up
• Strong written communication skills
• Managed employee data with accuracy and discretion
• Comfortable handling competing priorities without losing track of the details

Nice to have

• preferably at a high-growth startup

About the company

Modal is building a new infrastructure layer for AI. The company has passed $1B in annualized run rate.