Modal

Revenue Operations

San Francisco. Posted 3 months ago

The role

You will own the entire revenue operations function from lead routing to commission administration. You will build systems, dashboards, and processes to scale the go-to-market motion.

What you will do

  • Own the inbound lead routing process
  • Run territory management and strategy
  • Support and strategize on revenue operations in your territory
  • Own capacity forecasting strategy
  • Provide input and strategy on comp-based decisions and benchmarking
  • Support leadership on regional operations and finance strategy
  • Evaluate new tools to improve sales team efficiency
  • Build and maintain dashboards, leaderboards, and pipeline reporting
  • Monitor deal progression and CRM hygiene
  • Support deal reviews at pricing and negotiation stages

Required qualifications

  • 3–7 years in Sales Operations or Revenue Operations at a high-growth, usage-based sales organization
  • Built core GTM infrastructure including lead routing, CRM architecture, pipeline reporting, commission administration, and deal desk
  • Deep proficiency in CRM workflows, lifecycle stages, custom properties, and data hygiene
  • Owned commissions end-to-end including building models, calculating payouts, fielding disputes, and reconciling with Finance
  • Run a deal desk and know what makes a contract clean
  • Strong in Excel or Google Sheets
  • Builder's mentality to identify gaps and execute
  • Ability to think strategically and work hands-on
  • AI-forward mindset
  • Strong communication and collaboration skills

About the company

Modal is building a new infrastructure layer for AI. The company has passed $1B in annualized run rate.

Revenue Operations at Modal | JobZoey