Global Workplace Lead

The role

The Global Workplace Lead will own workplace experience across all Modal offices. You will manage the Workplace Experience team and set the tone for day-to-day operations, programs, and physical environments.

What you will do

• Manage and develop a team of workplace services professionals
• Own operational quality across every office by tracking service levels and space utilization
• Build the global budget and vendor strategy for workplace experience
• Hold contractors and service providers accountable to performance expectations
• Guide workplace experience through major transitions including new office openings and relocations
• Shape how Modal's brand and culture show up physically
• Synthesize data, stakeholder input, and business context into recommendations

Required qualifications

• 5+ years in workplace, facilities, or office operations
• 2+ years of people management, including leading team members through office moves or openings
• Overseen workplace operations across multiple offices
• Strong taste and judgment
• Willingness to take a hands-on approach and dive into the details
• Ability to influence cross-functional partners
• Thrive in a fast-paced workplace with rapidly changing priorities
• Excited to be in an in-office role
• Willing and able to travel to Modal offices globally

Nice to have

• Ideally at a high-growth tech company where you built programs rather than inherited them
• Ideally in more than one country

About the company

Modal is building a new infrastructure layer for AI. The company has passed $1B in annualized run rate.