Implementation Manager I - Poland & CEE

The role

You will own the post-sales integration phase for large and complex deals. You will act as the central point of contact for merchants and internal teams to manage activities and timelines from contract signature to go-live.

What you will do

• Own the post sales integration phase for Mollie's largest and most complex deals
• Run kickoffs with internal and external stakeholders
• Organise and track testing, raising issues and feedback
• Coordinate across sales, product and engineering colleagues and merchants
• Keep agreed go live dates on track
• Maintain documentation and playbooks

Required qualifications

• At least 3 years of relevant experience in implementation, project management, onboarding, delivery, or a similar customer-facing role
• Excellent communication skills in Polish and English
• Proven experience managing complex implementations from contract signature through go-live and handover
• Solid understanding of APIs, integrations and technical documentation
• Strong project and stakeholder management skills
• Structured, proactive and pragmatic approach

Nice to have

• Experience in payments, fintech, e-commerce is a plus

Benefits

• Regular feedback and performance reviews
• Fair and transparent salary reviews
• Opportunities to move into new roles or take on new projects
• Support with tools, trust and opportunities to grow

Before you apply

• Apply with your CV (in English)

About the company

Mollie makes payments and money management effortless for businesses in Europe. More than 250,000 companies use Mollie to get paid, manage money and grow.